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FAQ

Is there a minimum contract length?

No, you are not contracted to any fixed term, you can cancel at any time. Once you cancel your website will be removed at the end of the billing period during.

How do I add or edit content to the website?

You have complete control to add content to the website yourself via the Wordpress content management system. Of course, if you get stuck we are always on hand to assist you.

Can you add / write the content for me?

Yes we can, but there will be an additional one-off cost. Please contact us for further information.

Is hosting included?

Yes, hosting is included for the website only (not emails)

Can I use a custom domain name and is it supplied with the plan?

Yes, you can use a custom domain name, but it is not supplied with the plan. You would need to purchase this directly from a domain registrar so as you have full ownership of the domain name. Then we can guide you through how to point it to your website. If you want more information about how this is done your webmaster will be happy to assist you.

Are email addresses included?

We do not supply email hosting. We recommend for any business to use G Suite which is managed by Google on the Gmail interface. The costs is only around 3 or 4 euros per month and well worth the money in our opinion. Or for a free option we have been told good things about Zoho. If you need help setting this up please contact your webmaster.

What if I have problems updating the site?

You can contact your webmaster who will sort everything out for you.

Can I purchase the site outright and not pay monthly?

Yes, you can purchase your website outright at any time and have full ownership of the site. You can either request a quotation initially or if you are already paying monthly simply contact us for a quote.

I need some customisations to the site which I cannot do through the admin panel, what can I do?

First of all, check with your webmaster. It may be that the customisations can be done just with some additional CSS which your webmaster can help you with and can be entered through the admin panel. If your requirements are more complex we will provide you with a quotation for the additional work.

Who is my webmaster?

Your webmaster is the friendly person who helped you get the site setup and is always there to help with any problems you have. You will be in constant contact with you webmaster from the outset and they will be available to you by email during normal working hours or you can contact them via WhatsApp at any time!